The terms “We” / “Us” / “Our” / “Company” refer to iRobo Wellness Private Limited, and the terms “You” / “Your” / “Yourself” refer to users of our website.

This Privacy Policy is an electronic record formed under the Information Technology Act, 2000, and its rules, including amendments related to electronic documents. No physical, electronic, or digital signature is required for this Privacy Policy.

This legally binding document governs the relationship between you and iRobo Wellness regarding your use of the website www.irobowellness.com. By using the website, clicking “I Accept,” or providing information through our platform, you acknowledge and accept the terms of this Privacy Policy.

This document is published in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000, which mandates the publication of a privacy policy regarding the collection, use, storage, and transfer of sensitive personal information.

Please read this Privacy Policy carefully. By using the website, you confirm that you understand, agree, and consent to the terms. If you do not agree, please do not use the website.

By providing information or using the website, you consent to the collection, storage, processing, and transfer of your personal and non-personal information as described in this Privacy Policy. You also agree that such collection and use will not cause loss or wrongful gain to you or others.

USER INFORMATION 

To access certain services on our website, users may need to provide information for registration, including:

• Name
• Email address
• Gender
• Age
• PIN code
• Payment details (credit/debit card)
• Medical records and history
• Biometric information
• Password
• Occupation, interests, or other relevant details

This information allows us to enhance user experience, maintain and improve services, and develop new offerings.

Information will not be considered sensitive if it is publicly available or provided under the Right to Information Act, 2005, or any other applicable law.

COOKIES

To improve website responsiveness, we may use cookies or similar tools to assign a unique User ID to each visitor. Cookies help us understand user preferences and behavior.

Cookies cannot access your hard drive. They only store information you provide voluntarily (for example, when requesting personalized content). Third-party advertisers may also place cookies if you interact with their ads; we do not control this.

Our servers automatically collect limited information about your device and internet connection, including your IP address. This helps us deliver web pages, tailor content, measure traffic, and provide geographic insights to advertisers.

LINKS TO THE OTHER SITES

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these sites.

INFORMATION SHARING

We share sensitive personal information only under the following circumstances:

1. Legal Requirement: When required by law, court, or government authority for verification of identity, prevention, detection, investigation, or prosecution of offenses.
   
   
2. Within Group Companies: We may share information with group companies, officers, or employees to process personal information on our behalf, provided they comply with our instructions, privacy policy, and confidentiality measures.

INFORMATION SECURITY

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. This includes encryption, physical security, internal audits, and controlled access to our databases.

While we strive to protect your information, no security system is impenetrable. We cannot guarantee complete security of your data or transmission over the internet. Information shared in discussion areas is accessible to anyone with internet access.

We may update this Privacy Policy periodically. Any changes will maintain consistency with the policy under which the information was originally collected.

Grievance Redressal

For any complaints, abuse, or concerns regarding content or breaches of this policy, please contact our designated Grievance Officer:

Mr. Vasanth 

Email:  enquiry@irobowellness.com